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damaged or defective products

You need to examine the products at the time of their reception to verify any defects or damages, which will have to be reported to Barbera Jewelery through the contacts form, within 1 (one) month. If you find that a product has been damaged before the delivery, or it is defective (not due to your consumption), you may proceed to request for the return procedure alternative which are: (a) replacement of the product; (b) product repair; (c) price reduction; (d) return of the product with the relevant refund requested. Gioiellidoro will totally or partially replace / repair / refund of your money, including any shipping cost, when the product has not been worn, used or damaged. For any claims, the customer is required to send a communication to the customer service through the contacts form, or by mail to gioielleria barbera, corso umberto i, 255, -93019 sommatino (cl). E-commerce office.

Wrongly sent: for errors made during the sending of the products (the product sent is different from that ordered), the Barbera Jewelery takes responsibility to replace the product, if available, funding the shipping costs of the returned product and that of the replacement. If the item is not available, the customer will receive the total refund of the amount paid amount.

Barbera jewelery disclaims all liability for the possibility that, due to a particular configuration or a malfunction of the computer used by the customer, it is possible to verify light differences of color referred to the products presented on the site compared to the original one.

Damaged products: the damaged product must be returned within 14 days of delivery. Prior notice (within 48 hours) is sent to barbera Jewelry through the number assigned for customer service, or email address: info@gioiellidoro.it. Barbera jewelry will replace the product, if available; funding the shipping costs of the return and the new replacement. If the item is not available, the customer will receive the total refund of the amount paid. If the item is not available, the customer will receive the total refund of the amount paid amount.

Done saves the application of the previous paragraph, barbera jewelery will be exclusively responsible for losses, which are consequential to violations by jewelry barbera of these terms of sale. This liability is exclusively limited to the purchase price of the purchased product, and for the compensation of foreseeable damages. Damages are considered forecast if the parties may prevent them at the time of acceptance of your order by barbera jewelry.

Barbera jewelery is not liable for indirect damages, that are not foreseeable by the parties.

Barbera jewelery is not responsible for the delay in the performance of its obligations pursuant to these sales conditions arising from causes independent of causes from your own control included, in an exemplary way: natural calamities, authorities, wars, fire, increases , explosions or insurrections, interruptions of computer services or telecommunications, non-compliance with third parties (including defects relative to the supply of data).

In any case, these terms of sale do not result in limitation of the rights guaranteed by law.

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